Do you ship worldwide?

Shipping destinations:We ship both locally and worldwide.Delivery Time:Local orders take 2-9 business days to be delivered to you and we ship within 3-10 business days.International Orders:International orders take 7-35 business days to be delivered via Carrier USPS and we ship within same 3-10 business days.Shipping time might vary depending on location, shipment method and other factors such as size of order.

How can I pay for my order?

You can select your preferred payment method at checkout.We accept secure payments for both local & international customers via Credit Cards, Debit Cards, Apple Pay, Google Pay, and moreNote that additional exchange fee may apply if your currency is other than US dollars.

What is your replacement policy?

Your 100% satisfaction is important to us. We offer a 14-days Replacement Policy:If for any reason you receive a non working dvd:For replacements, please email info@retroanimation.com with the subject 'replacement order' and include your order number, name and the reason for exchange.No refunds on orders. Only replacements of damaged dvds.

When can I expect my order to ship after purchase?

Normal processing time is between 3 to 10 days depending on size of order, and other factors, such as holidays, or higher demand than normal. If you need an order for a specific date, or would like more information about our shipping methods, visit the Shipping Policy page.

Are there international custom fees?

International taxes might be applied depending on your country's taxes policy. We do not charge you custom fees at checkout. Please contact your local agency for more detailed information. Customs duty is calculated as a percentage of the customs value of the goods:The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.The customs value is made up of:the price paid for the goods,the insurance cost,the shipping cost.

Do you offer refunds?

We do not offer refunds.All of our inventory is final sale. If you receive a faulty disc, please e-mail us for e replacement.

Are your DVD’s region coded?

All of our DVD sets are compatible with any DVD player worldwide and are Region Free. This is what allows them to be played with any DVD player worldwide. Please be aware of what you are buying and make sure your machine can play DVDs. Disc's are region free NTSC unless otherwise specified. DVD’s will also play on game consoles such as PS3 or newer. PC computers with video software such as VLC Media Player. Also tested and working on portable dvd players, some ps2. Xbox is the console that has playback issues with many dvd discs. We advice using different player if errors occur.

How can I track my order?

Visit the Check Order Status page to track your order. Easily sign up for email/text alerts to follow your package.

Can I request a series you don’t have?

Yes, we provide custom dvd sets to many of our customers. If you wish to request a quote or information for a custom DVD order, please fill out the Custom Order Form and we’ll get in touch with you.

Where can I submit and read your reviews?

Yes! You are encouraged to submit, and read reviews by our customers. Visit the Customer Review Center. You can also read reviews on the bottom of every item page.

Do you offer any promotions or discounts?

Every order made on our website will include a “Coupon Card” which can be redeemed for future purchases. Subscribe to out mailing list to receive occasional e-mails, about our private sale events.