Help Center

Shipping destinations:

• We ship both locally and worldwide.

Delivery Time:

• Local orders take 2-9 business days to be delivered to you and we ship within 3-10 business days.

International Orders:

• International orders take 7-35 business days to be delivered via Carrier USPS and we ship within same 3-10 business days.

• Shipping time might vary depending on location, shipment method and other factors such as size of order.

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards, Apple Pay, Google Pay, and more

Note that additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important to us. We offer a 14-days Replacement Policy:

If for any reason you receive a non working dvd:

• For replacements, please email info@retroanimation.com with the subject 'replacement order' and include your order number, name and the reason for exchange.

• No refunds on orders. Only replacements of damaged dvds.

Normal processing time is between 3 to 10 days depending on size of order, and other factors, such as holidays, or higher demand than normal. If you need an order for a specific date, or would like more information about our shipping methods, visit the Shipping Policy page.  

International taxes might be applied depending on your country's taxes policy. We do not charge you custom fees at checkout. Please contact your local agency for more detailed information. 

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:

• the price paid for the goods,

• the insurance cost,

• the shipping cost.